Warre Hive Full Kit

PH: 1300 102 150

E: hello@theharvestinghome.com.au

Thanks for being with us here at The Harvesting Home. If you need

assistance with anything at all please don't hesitate to get in touch with

us using any of the contact methods below. You can even fill out the

form on this page.

We'd love to have a chat!

Email: hello@theharvestinghome.com.au

Phone: 1300 102 150

Address:  115 Panorama Drive,Longwood East

Don't need it? Send it back

While we fully stand by every product that we sell, we understand that

sometimes you might change your mind or realize the product you

ordered wasn't exactly what you were hoping for.

That's why we offer a 30 Day Return Policy.

If you decide you want to return an item for any reason within 30 days

after receipt of your order, please email us at hello@theharvestinghome.com.au with

your order number and we will provide detailed instructions on how to process the

return.

Please note, you as the customer will be responsible for paying the

return shipping costs of the item(s) in your order.

Once your return item(s) have been received and inspected at our

warehouse(s), we will send you an email notification that we have

processed your return payment.

*Please note: In order to receive a refund for the item(s) ordered, the

item(s) must arrive back to our distribution centre in Like New condition

and must contain all original packaging and accessories.

Like New means that the items you ordered must not show any visual

signs of wear.

If items are returned with visual signs of wear, or have any issues due to

use will not be accepted and no refund will be given.

If you decide you want to return your order, please email us at

hello@theharvestinghome.com.au  with your order number and we will assist you. We

want to

make this as simple of a process as possible for you.

Damages

If the product is damaged, you must make note of it immediately when

signing for delivery and send photos to hello@theharvestinghome.com.au the day of

delivery.

The Harvesting Home will pay for shipping defective, damaged, or

incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to

be returned. All returns need to be authorized by our customer service

department prior to being processed. 

We will ensure you get the product you ordered, undamaged, as soon

as possible. Items that become damaged after use are non-refundable

unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer

service team immediately to avoid return shipping fees.

Cancellations received before shipment will receive a full refund.

Orders canceled after items have shipped will follow our 30 Day Return

policy and will be subject to return shipping costs.

Other Return Policy Notes:

If a certain vendor or product does not support the return policy stated

above, this will be noted in the product descriptions or in the product-

specific return information.

Products that are specified as certified pre-owned or used are ineligible

for a return

The Harvesting Home only sells to purchasers who intend to use the

item(s) for the duration of its economic life. Orders purchased for the

specific purpose of a one time use or temporary use are not eligible for

return under any circumstances. This includes but is not limited to;

orders intended for use in a trade show or a conference venue, orders

that are purchased by promotional companies, and orders that are

purchased by trade show facilitators.

For more information on Shipping & Returns see our FAQ page.